PS5 Won’t Turn On? Here’s How to Fix It (Christchurch Repair Guide)
Your PS5 won’t turn on, and you’re staring at a blank screen or a lifeless console. No lights, no beeps—nothing. It’s frustrating, right? Don’t worry. You’re not alone, and in most cases, it can be repaired.
At LaptopFixNZ, we fix PS5s that other shops give up on. Here’s a breakdown of why your PS5 might not power on, how to troubleshoot it, and what to do next.
PS5 Won’t Turn On? Step-by-Step Troubleshooting Guide
Before bringing your PS5 in for repair, here are a few simple checks you can try at home:
How to troubleshoot a PS5 that won’t turn on
Before bringing your PS5 in for repair, here are a few simple checks you can try at home:
1. Check the power cable and outlet
Unplug and plug the power cord firmly.
Try a different wall outlet.
Avoid using power strips.
Test the power cable on another PS4 Pro (if available).
Check that the main power cable is connected properly to the console.
Inspect the power cable for any fraying or visible damage.
Make sure the HDMI cable is securely connected to both the console and TV.
2. Try power cycling the console
If you see a white light blinking on your PS5, try this:
Press and hold the power button until the light stops blinking.
Unplug the power cable and wait for at least 20 minutes.
Plug it back in and try turning it on again.
3. Look (and listen) for signs of life
Press the power button and listen for a beep.
Check for brief fan spin or LED light flash.
4. Try booting into safe mode – Link: https://www.playstation.com/en-nz/support/hardware/safe-mode-playstation/
Hold the power button for 10 seconds.
Release after the second beep.
If successful, the PS5 should boot into Safe Mode.
- When the safe mode menu appears, select ‘Reset PS5’ (as a last resort).
This will erase all game data, so use only if other methods fail.
4. Check for visible damage
Inspect HDMI and power ports for bent pins or signs of damage.
Gently shake the console to check for loose parts.
5. Leave it unplugged
Unplug the PS5 for 10 minutes.
Plug it back in and try again.
If you’ve tried all the steps above and your PS5 still won’t turn on, it’s likely a hardware issue.
Don’t worry—LaptopFixNZ is here to help.
Common Causes of PS5 Power Issues
Power supply failure
Faulty internal PSU or power board.
No lights or sound at all.
Damaged HDMI port
Broken pins may prevent display.
HDMI IC chip or trace damage on the motherboard.
Motherboard short circuit
Caused by power surges.
May require micro-soldering repair.
Overheating or Liquid damage
Triggered shut down due to high temperature or corrosion.
Book Your PS5 Repair in Christchurch
Having issues with your PlayStation 5 not turning on? Bring it to LaptopFixNZ, your trusted local repair shop in Christchurch. Just drop it off and we’ll take care of the rest.
Get In Touch
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Case Study: PS5 HDMI Port Replacement with Fast Turnaround
Issue: A customer brought in a PS5 with a damaged HDMI input. The console wasn’t displaying anything, even though it powered on.
Diagnosis: Upon inspection, we confirmed the HDMI port was physically damaged and needed replacement. The rest of the system was in good working order.
Solution: We replaced the HDMI port and tested the video output thoroughly to ensure everything was running smoothly.
Result: The customer received their repaired PS5 the same day. They were extremely happy with the speed and service.
💬 “I had a broken HDMI input on my PS5 so I decided to take it here. I was met with lovely customer service and it was fixed very fast. I would strongly recommend going here if you have any issues with your devices. 10/10 very happy with the service.”
